Internal tooling2026
Delivery-Run Touch-Base Agent
n8n workflow drafting pre-route touch-base emails from Highrise → Gmail.
Stack
n8nHighrise CRMGmail APIClaude
Agentic workflow that reads upcoming delivery routes from Highrise CRM, identifies customers along the route who haven't been contacted recently, and drafts personalized touch-base emails ready for review. Replaces a 30-minute morning ritual with a 2-minute review.
Highlights
- Reads delivery routes + customer history, drafts personalized emails
- Human-in-the-loop: drafts queued for review before sending
- Replaces a 30-min daily routine with a 2-min review